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frequently asked questions


What is the Plumeria Travel Club?
We're the premier Hawaii travel club in the islands and we're dedicated to saving you time and money on your vacation. We offer exclusive promos on Hawaii tours, activities and more for our members.

What is the cost of membership?
It's free! No membership fees, ever.

Where can I sign up?
Easy: click here to sign up and fill out the simple form.

When does my membership expire?
Never.

How do I redeem my promo code?
During the checkout process at one of our Partner Sites, use the promo code in the field labeled "Enter Coupon Code". If you're booking over the phone, tell your reservations agent you have a promo code.

When do the promo codes expire?
Most promo codes are valid for however long you're a member. Exceptions may apply, but we'd let you know ahead of time.

Can I give my promo codes to friends and family or anyone I might know of coming to Hawaii?
The Spirit of Aloha is to share! But if they sign up, they can enjoy allthe benefits for being a club member.

Is the gift shop code applicable on sale items?
Yes! The gift shop promo code is valid on everything in the online store.

When does the gift shop promo code expire?
Never!

What other benefits do I get with club membership?
Free downloadable content. Exclusive concierge contact. And more!

What is the members-only email contact?
You have to sign up to find out the answer.

How do I cancel my membership?
Click the 'unsubscribe' link in any of our emails. Or, let us know by emailing your exclusive concierge contact.

Why is your website pink?
The plumeria rubra is important to Hawaiian culture. We want to be just as important to Hawaii vacationers and travelers!